Repair Tracking


Please enter any one of the following references in full:

  • 6 Digit Eclipse Number
  • 7 Digit Service Power Number
  • 10 Digit Samsung Reference (this will start with 41)

Repair Process

  • You Call Us
    Call us on 0344 980 2125 our knowledgeable service desk staff will go through all the details of the repair with you.
  • We Collect
    We use DPD Courier service to collect your product, they will provide all packaging.
  • We Diagnose
    Our expert engineers will diagnose the Product and order any parts required.
  • We Repair
    Engineers repair Product to the highest standard.
  • We Test
    Following repair we test the Product thouroughly
  • We Return
    Provided the Product passes all tests we will return the Product via DPD courier service.

Useful Info

  • Dedicated Service Desk Staff
    Call 0344 980 2125 to speak to our dedicated Service team.
  • Track Repair Process
    You can Track repair process at any point with our online tracking.